Order must be a minium of £50 if not an extra charge of £2.50 is payable.
Local Collection
FREE
Only if customer can collect locally
Next Day
£10.50
Only if stock available.
Delivery is Monday to Friday only.
*These services cannot be 100% guaranteed by us personally, but you may be entitled to a partial refund of postage if the service fails and we can successfully claim from the carrier on your behalf.
Standard delivery normally takes 2-5 working days, but may take longer during busy periods such as Christmas. We will try to keep you informed of any delays, but please feel free to email or phone for the status of your order at any time. We use a carrier that requires a signature so please ensure that there is someone there to receive your parcel. We cannot guarantee the time of any deliveries, but will do our best to get your order to you as quickly and conveniently as possible. We reserve the right to charge for any costs incurred by us if the parcel is ultimately returned to us after a reasonable number of attempts has been made to deliver the goods to you (you will be refunded the cost of the items you ordered from us less our costs and a 25% restocking fee). Goods damaged in transit
When you sign for your delivery from the carrier, you must check you are receiving the correct number of parcels your are signing for, and ensure that you make a note if there appears to be any damage to any of the parcels, on the consignment note. Please make sure you open your parcel immediately and carefully check the contents, as you must inform us within 3 working days of delivery of any damaged or incorrectly sent goods, (Please quote your order number in al correspondence). Goods lost in transit
We will not accept liability for goods lost in transit unless we are notified within 7 working days from the expected delivery date (this is taken to be 2 working days from the advised date of despatch for standard delivery, 1 working day for next day delivery option)..
